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Janice Kopaunik

Customer Success Manager, Customer Service Manager, Account Manager, Onboarding Manager, Client Manager, Partner Solutions, Solutions Consultant, Partnership manager, Implementation Manager, Engagement Manager, Customer Experience Manager, Customer engagement manager, enrollment specialist

Janice Kopaunik is an accomplished professional with a wealth of experience in client facing relationship management and leadership experience. With a Master's Degree in Business Administration and over a decade of progressive experience, Janice has honed her expertise in optimizing customer experience and driving organizational success. Janice's career journey reflects her commitment to excellence and innovation. Most recently, she has partnered with early stage high growth technology companies. spearheading the development and implementation of strategies to ensure exceptional customer service and satisfaction. Her leadership was instrumental in building and scaling customer success and support departments, where she fostered strong client relationships and delivered strategic recommendations to enhance client retention and loyalty. Outside of her professional endeavors, Janice is passionate about mentorship and team development. She believes in fostering a culture of collaboration and continuous learning, where individuals are empowered to reach their full potential. With her exceptional communication skills, strategic mindset, and proven track record of success, Janice is poised to make a significant impact in any organization she joins. She is excited about the opportunity to leverage her skills and experiences to drive positive change and deliver tangible results.


Language proficiency


Native language



Work Authorization

US Citizen

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